The engineering department must evaluate the severity of vulnerabilities, and if a vulnerability is determined to be critical or high risk, a service ticket must be created for follow-up action.

The engineering department shall evaluate the severity of vulnerabilities

— Pyrana Incident Response Policy.pdf

if it is determined to be a critical or high-risk vulnerability

— Pyrana Incident Response Policy.pdf

a service ticket will be created

— Pyrana Incident Response Policy.pdf