| 5d5e93be36839124… | Hourly rates for time-and-materials projects may change, but rates stated in a Statement of Work remain fixed for that Statement of Work’s term so that project-specific pricing is stable during the agreed period. | active | contextual | yes | |
| 6fac934288abccaa… | For time-and-materials Professional Services, Customer will be invoiced at the hourly rate in the Statement of Work or, if none is specified, at Zeroth’s then-prevailing hourly rate so that billing can proceed even when a rate is omitted. | active | contextual | yes | |
| 7c7deb42dffb66ca… | For fixed-fee Professional Services, Customer must pay the fees specified in the applicable Statement of Work so that fixed-price projects are billed according to agreed SOW amounts. | active | contextual | yes | |
| b2d995003c245c59… | Customer must pay Zeroth for all Professional Services provided under a Statement of Work so that compensation is required for services performed under documented project terms. | active | contextual | yes | |
| a3f0f0f346a6614b… | Changes to a Statement of Work are effective only through a written change order to that Statement of Work or through a new Statement of Work so that modifications are formally documented. | active | contextual | yes | |
| f6d9129f368a4bdc… | Customer may request changes to a Statement of Work so that the scope or terms of Professional Services can be modified through the contract process. | active | contextual | yes | |
| d660590851d59e65… | If terms in the Agreement conflict with terms in a Statement of Work, the Agreement controls unless the Statement of Work specifically states otherwise so that contractual precedence is clearly defined. | active | contextual | yes | |
| f07283b5d576982f… | A Statement of Work becomes incorporated into the Agreement by reference upon execution by both parties so that its terms form part of the governing contract once signed. | active | contextual | yes | |
| b034fa653d06e63c… | Each Statement of Work must describe applicable Solution Materials, Production Solution specifications, pricing, special payment terms, and if applicable the project schedule and estimated delivery dates so that the Professional Services engagement is fully specified. | active | contextual | yes | |
| b9a861cfc6e27830… | Each Professional Services project Zeroth undertakes must be described in a Statement of Work so that project scope and commercial terms are formally documented. | active | contextual | yes | |
| 0caefa779a013181… | Zeroth remains responsible for directing and coordinating each subcontractor’s services and for subcontractors’ acts and omissions in performance under the Agreement so that delegated work does not transfer accountability away from Zeroth. | active | contextual | yes | |
| dc92ccadc35477ee… | When Zeroth subcontracts or delegates obligations under the Agreement, it must execute a written agreement with the subcontractor that protects Customer’s rights and interests to at least the same degree as the Agreement so that subcontracting does not reduce Customer protections. | active | contextual | yes | |
| 649079d84ac3c23a… | Zeroth will provide Maintenance Releases for a Solution only when Customer’s Statement of Work includes access to Maintenance Releases and Customer has paid all fees due under all Orders so that eligibility depends on both contractual scope and payment status. | active | contextual | yes | |
| 2e98d9c7eabc5cbb… | Error resolution for any Software version other than the most current release is at Zeroth’s option and may incur additional fees at Zeroth’s then-current rates so that support for outdated versions is discretionary and billable. | active | contextual | yes | |
| 90d930d891ff50f4… | Zeroth is not responsible for Errors, security vulnerabilities, or other claims caused by Customer’s failure to install a Maintenance Release so that liability for those consequences remains with Customer. | active | contextual | yes | |
| aec0fdcfdd91b2a1… | If Customer fails to install a Maintenance Release, Customer accepts that the Software may have Errors, compatibility issues, and ineligibility for standard Support Services so that the risk of non-installation is allocated to Customer. | active | contextual | yes | |
| 3f09ceb6d6f02037… | Customer may decline a Maintenance Release that is not installed automatically in its sole discretion so that manual installation remains optional for non-automatic releases. | active | contextual | yes | |
| cc626144139db201… | Customer may subscribe to additional separately priced Software modules and features when Zeroth releases them so that Customer can expand functionality beyond the original subscription. | active | contextual | yes | |
| a18ca70fa1422181… | Zeroth must provide subscribed Software elements' periodic Maintenance Releases to Customer at no additional charge except as provided in Section 2.4.3 so that subscribed Software remains updated under the agreement. | active | contextual | yes | |
| 3da2b8393f999e5b… | Any terms governing unit testing and user acceptance testing must be set forth in the applicable Statement of Work so that testing requirements are documented there. | active | contextual | yes | |
| e4a19670af2bfc4a… | Unless an Order states otherwise, Services are deemed accepted upon delivery so that delivery constitutes acceptance by default. | active | contextual | yes | |
| 810a43c679b1319e… | Hourly rates for time-and-materials projects may change, but any rates set forth in a Statement of Work remain fixed for the term of that Statement of Work. | active | contextual | yes | |
| 4acfbe33a8345428… | For Professional Services priced on a time-and-materials basis, Customer will be invoiced at the hourly rate stated in the Statement of Work or, if none is stated, at Zeroth’s then-prevailing hourly rate for those services. | active | contextual | yes | |
| cad099b414ee2e44… | For Professional Services priced on a fixed-fee basis, Customer must pay the Fees specified in the applicable Statement of Work. | active | contextual | yes | |
| be93ba305d0a2f22… | A Statement of Work is incorporated into the Agreement by reference when both parties execute it, so that the signed Statement of Work becomes part of the contractual framework. | active | contextual | yes | |
| 8c4a15c9e857099a… | Each Statement of Work must describe applicable Solution Materials, Production Solution specifications, estimated or actual pricing and special payment terms, and if applicable the project schedule and estimated delivery dates. | active | contextual | yes | |
| fcf17fbe37858f16… | If Zeroth subcontracts or delegates its obligations under the Agreement, Zeroth must enter into a written agreement with the subcontractor that protects Customer’s rights and interests to at least the same degree as the Agreement. | active | contextual | yes | |
| 0cbe235ff42fe517… | Zeroth will provide Maintenance Releases for a Solution only when Customer has paid all Fees due and payable under all Orders under the Agreement, so that release access depends on payment compliance. | active | contextual | yes | |
| 1c4034712aa52978… | Zeroth will provide Maintenance Releases for a Solution only when Customer has entered into a Statement of Work that includes access to Maintenance Releases for that Solution. | active | contextual | yes | |
| 26a48c5dd3e32126… | Any Error resolution for a Software version other than the most current release made available to Customer is at Zeroth’s option and may incur additional fees at Zeroth’s then-current rates. | active | contextual | yes | |
| d97e792b3c100782… | Zeroth is not responsible for Errors, security vulnerabilities, or other claims relating to the Software to the extent they result from Customer’s failure to install a Maintenance Release, so that update-related risk remains with Customer. | active | contextual | yes | |
| 511eeded2610b828… | If Customer fails to install a Maintenance Release, Customer accepts that the Software may experience Errors, may lack full compatibility with current or future operating systems or third-party applications, and may be ineligible for standard Support Services. | active | contextual | yes | |
| 440f9f94be421e7e… | Customer may decline to install a Maintenance Release when the release is not installed automatically, so that installation remains within Customer’s sole discretion in that circumstance. | active | contextual | yes | |
| 2a4cc109f281ff59… | Customer may subscribe to additional separately priced Software modules and features when Zeroth releases them so that Customer can expand functionality beyond the subscribed elements. | active | contextual | yes | |
| d45edf1a14bffd56… | Zeroth must provide Customer with all periodic Maintenance Releases for subscribed Software elements at no additional charge, except as provided in Section 2.4.3, so that subscribed Software receives included maintenance updates. | active | contextual | yes | |
| b8ebac3dc92d1be7… | Subject to the Agreement’s terms and conditions, including Customer’s payment of all applicable Fees, Zeroth will provide Support Services during the applicable Term at no additional charge to Customer. | active | contextual | yes | |
| 50a7e7310f3b6edb… | Any terms governing unit testing and user acceptance testing must be set forth in the applicable Statement of Work so that testing requirements are defined at the project level. | active | contextual | yes | |
| ac894af59c6279fc… | Unless an Order states otherwise, Services are deemed accepted upon delivery so that formal acceptance occurs automatically at the time of delivery by default. | active | contextual | yes | |
| 132b338b17c7a4d7… | Hourly rates for time-and-materials projects may change, but any rates set forth in a Statement of Work remain fixed for that Statement of Work’s term. | active | contextual | yes | |
| 3012f49873a63d74… | For time-and-materials Professional Services, Customer will be invoiced at the hourly rate in the Statement of Work or, if none is stated, at Zeroth’s then-prevailing hourly rate for those services. | active | contextual | yes | |
| 551f998290cfe47f… | For fixed-fee Professional Services, Customer must pay the Fees specified in the applicable Statement of Work so that fixed-price projects are billed according to the agreed document. | active | contextual | yes | |
| df034501055f534c… | Customer must pay Zeroth for all Professional Services provided under a Statement of Work so that compensation is required for services performed under that document. | active | contextual | yes | |
| 298b708e9ad92c76… | Customer may request changes to a Statement of Work, but any such change is effective only through a written change order to that Statement of Work or through a new Statement of Work. | active | contextual | yes | |
| f6c5a871b5bfdd3d… | If terms in the Agreement conflict with terms in a Statement of Work, the Agreement controls unless the Statement of Work specifically states otherwise. | active | contextual | yes | |
| bc383aa3397f5875… | A Statement of Work becomes incorporated into the Agreement by reference when both parties execute it, so that its terms form part of the contractual framework. | active | contextual | yes | |
| c4e6d64e44d3d828… | Each Statement of Work will describe applicable Solution Materials, Production Solution specifications, estimated or actual pricing, special payment terms, and if applicable the project schedule and estimated delivery dates. | active | contextual | yes | |
| 9f782ee8c65c857a… | Each Professional Services project undertaken by Zeroth must be described in a Statement of Work so that the project is formally documented under the Agreement. | active | contextual | yes | |
| 9fd26c82591c389e… | Zeroth is responsible for directing and coordinating each subcontractor’s services and for the acts and omissions arising from subcontractor performance under the Agreement. | active | contextual | yes | |
| 1b1af99ffcdf9317… | When Zeroth subcontracts or delegates obligations under the Agreement, it must enter into a written agreement with the subcontractor that protects Customer’s rights and interests to at least the same degree as the Agreement. | active | contextual | yes | |
| dbebdd469481171e… | Zeroth will provide Maintenance Releases for a Solution only when Customer has a Statement of Work that includes access to those releases and has paid all Fees due and payable under all Orders. | active | contextual | yes | |